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Forums : Feature Discussion > Two Problems
casi' (New Admin) 6/24/2012 11:03 PM EST : Two Problems
casi'
Posts: 291
Fingers of Fury!

I was trying to add a new character to our guild site on the roster.  It doesn't show up but yet it is on my profile.

2nd:

When I went to send in a ticket when I hit send I got a blank page, no notificiation of the ticket being sent.
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scarlet' (New Admin) 6/26/2012 1:33 PM EST : RE: Two Problems
scarlet'
Posts: 353
Fingers of Fury!

I tried to send in a ticket for a guild member that was having trouble doing so and I also get a blank page.

Hope you are working on this.....
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Sandy Lewis (Blue Collar) 6/26/2012 4:04 PM EST : RE: Two Problems
GuildPortal Support
Sandy Lewis
Posts: 1153
Zomgawsh Poster

Casi' What character is not showing up on the roster?  I see "R'aena" and "Kaila Swift".

2) When are you getting the blank page for tickets?  Sounds like its when you are trying to submit it but wanted to make sure.  We are getting tickets, but I want to check this out since I want to make sure we are getting all the tickets! 


Sandy Lewis, GuildPortal Support
Admin Community - FAQ - Videos - Support Tickets
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casi' (New Admin) 6/27/2012 12:44 AM EST : RE: Two Problems
casi'
Posts: 291
Fingers of Fury!

Sandy Lewis said:
Casi' What character is not showing up on the roster?  I see "R'aena" and "Kaila Swift".

2) When are you getting the blank page for tickets?  Sounds like its when you are trying to submit it but wanted to make sure.  We are getting tickets, but I want to check this out since I want to make sure we are getting all the tickets! 




I made a new character over the weekend.  Her name is C'asi she is my sage and that is the one that is not showing up on the roster nor our resouce page.

She shows up on my profile but no where else.

2)  blank page is showing up when I go to submit the ticket.
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Sandy Lewis (Blue Collar) 6/27/2012 3:34 PM EST : RE: Two Problems
GuildPortal Support
Sandy Lewis
Posts: 1153
Zomgawsh Poster

1) You will need to talk to the admin of that site, they have blocked that character from showing up on the roster. 
2) The tickets should work now.  Still having this problem?
Sandy Lewis, GuildPortal Support
Admin Community - FAQ - Videos - Support Tickets
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