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Welcome to the GuildPortal Help Community! These forums are for admin-to-admin help.
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scarlet' (New Admin) 11/8/2012 11:21 AM EST : Problems
scarlet'
Posts: 353
Fingers of Fury!

We have changed our banner to our guild site and yet it keeps showing the same one.   Two other guild members are seeing the old one not the new one that has been done. A ticket was sent but she hasn't even received a response that it has been received.

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casi' (New Admin) 11/8/2012 6:42 PM EST : RE: Problems
casi'
Posts: 291
Fingers of Fury!

Still no response on this matter.   Our old banner is still showing up and I know I have quite a bit of time on it today not to mention the time Scarlet has and yet we get no response..
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Sandy Lewis (Blue Collar) 11/8/2012 11:14 PM EST : RE: Problems
GuildPortal Support
Sandy Lewis
Posts: 1153
Zomgawsh Poster

Hi, I replied to this today.   I asked where you where trying to make this change.  The "General Style Settings" or "Banner Builder"?  The banner in both of those places is the one I see on the site.
Sandy Lewis, GuildPortal Support
Admin Community - FAQ - Videos - Support Tickets
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casi' (New Admin) 11/9/2012 3:10 AM EST : RE: Problems
casi'
Posts: 291
Fingers of Fury!

We have tried changing it in both places.

We have added Divine Vegenace on our banner and changed the color but the one we keep seeing is the old one with just the Republic Explorers on it.
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