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Forums : Pimp My Site! > www.axiomfiles.com OUTAGE?
deepshadow1 (Guild Admin) 6/28/2007 4:51 AM EST : www.axiomfiles.com OUTAGE?
deepshadow1
Posts: 1764
Zomgawsh Poster

www.axiomfiles.com seems to be down and all my uploaded files are missing from the list.  I hope these will come back once www.axiomfiles.com is back online...
Why I fly a Drake     
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Ursan (New Admin) 6/28/2007 6:24 AM EST : RE: www.axiomfiles.com OUTAGE?
Ursan
Posts: 214
Fingers of Fury!

Dont know if you checked under file manager, but the few files I had on axiom (stored in the 5mb on site area), such as my banner, are gone, deleted, vanished...no longer resident in the vicinity.


/edit:
Cant even upload new files atm, even the smallest gif returns an error and wont load.

I see your sig is on axiom Kat...or rather I DONT see it.
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537647293_Inactive (New Admin) 6/28/2007 6:28 AM EST : RE: www.axiomfiles.com OUTAGE?

537647293_Inactive
Posts: 161
Posts With Wolves

Ours are gone as well, although severe lag was occurring before they disappeared (but the images would eventually appear).

Sigh.

First image posting is screwed up and now this.

Not impressed.
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deepshadow1 (Guild Admin) 6/28/2007 6:43 AM EST : RE: www.axiomfiles.com OUTAGE?
deepshadow1
Posts: 1764
Zomgawsh Poster

Can some Guildportal admin look into this and respond!

We pay for this service to have a small amount of space and we should get a response!
Why I fly a Drake     
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Aaron Lewis (Blue Collar) 6/28/2007 7:49 AM EST : RE: www.axiomfiles.com OUTAGE?
GuildPortal Dev
Aaron Lewis
Posts: 1978
Zomgawsh Poster

Yep yep, we're talking with the provider at the host that we use for AxiomFiles.  There was a bit of confusion on the first ticket we sent in and so we've sent another, a bit outraged ourselves.

It's not RackSpace, it's a different host (the bandwidth usage on it is several terabytes a month and that would drive up our prices like crazy if we used RS for it).  As soon as the immediate problem is resolved and all the images are showing up again, we're going to look at other hosts.

Sorry for the outage, and for the apparent frequency of it.  Seems to happen about once every two weeks and lasts for an hour or so, although there was one point where it was almost every week.. 

Ah and in response to the post right before mine, yeah it really isn't a whole lot of space to work with, and I've been considering hiking it up.  Will talk more about that after we stabilize the thing.
Aaron Lewis, GuildPortal.com
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Aaron Lewis (Blue Collar) 6/28/2007 7:52 AM EST : RE: www.axiomfiles.com OUTAGE?
GuildPortal Dev
Aaron Lewis
Posts: 1978
Zomgawsh Poster

Katarine1 said:
Ours are gone as well, although severe lag was occurring before they disappeared (but the images would eventually appear).

Sigh.

First image posting is screwed up and now this.

Not impressed.


What's wrong with posting images?
Aaron Lewis, GuildPortal.com
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Aaron Lewis (Blue Collar) 6/28/2007 8:15 AM EST : RE: www.axiomfiles.com OUTAGE?
GuildPortal Dev
Aaron Lewis
Posts: 1978
Zomgawsh Poster

Quick update -- looks like a hardware failure of some kind.  They've got technicians looking at it now.  Given enough time, I hear they could assemble the complete works of Shakespeare, so hopefully it's something less complex than that!
Aaron Lewis, GuildPortal.com
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uggs (New Admin) 7/6/2007 8:05 PM EST : RE: www.axiomfiles.com OUTAGE?

uggs
Posts: 261
Fingers of Fury!

Aaron Lewis said:
Katarine1 said:
Ours are gone as well, although severe lag was occurring before they disappeared (but the images would eventually appear).

Sigh.

First image posting is screwed up and now this.

Not impressed.


What's wrong with posting images?


I was having issues w/ image upload the other night. Thinking that it might have been caused by this Axiom business however. If their site is timing out, I'd assume that the admin module would throw an exception and give the impression that file upload was the problem.
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Bullarky (New Admin) 7/7/2007 12:48 AM EST : RE: www.axiomfiles.com OUTAGE?
Bullarky
Posts: 969
Zomgawsh Poster

Woot another axiomfiles outage!

Hey Aaron, any luck on another file service?


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537627981_Inactive (New Admin) 7/7/2007 3:02 AM EST : RE: www.axiomfiles.com OUTAGE?
537627981_Inactive
Posts: 287
Fingers of Fury!

any idea when this is due to be fixed?
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