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tagos2 (New Admin) 8/27/2010 10:14 AM EST : down time
tagos2
Posts: 2325
Zomgawsh Poster

You have a facebook page. It would be nice if you'd use it to tell us what is going on.  This was a pretty long and inconvenient outage.
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nicbass (New Admin) 8/27/2010 10:34 AM EST : RE: down time
nicbass
Posts: 438
Fingers of Fury!

Hear! Hear!
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Sandy Lewis (Blue Collar) 8/27/2010 10:56 AM EST : RE: down time
GuildPortal Support
Sandy Lewis
Posts: 1153
Zomgawsh Poster

Sorry about that!  This is what Aaron replied to Tony (on facebook) 

 "turns out it was a pretty heavy duty maintenance query that ran across a bit more than it could process in one batch. It's disabled for now, until it can be scoped down. Sorry for the down time -- will also figure out why the server monitoring services we are paying for didn't kick in.."

So in short we did not know until we logged into the site this morning that it was doing this, the service we pay for that calls us at home when this happens failed. 

Again our apologies for the down time,  we have stopped the maintenance that caused the issue. and will continue to monitor the site closely for the rest of the day, and we are also talking the server people to find out why they did not call us when this started last night.




Sandy Lewis, GuildPortal Support
Admin Community - FAQ - Videos - Support Tickets
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tagos2 (New Admin) 8/31/2010 6:29 AM EST : RE: down time
tagos2
Posts: 2325
Zomgawsh Poster

Thanks for the reply. 
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